At the recent Leweb conference in Paris, I bumped into two people who know more than most about capturing conversations. Many colleges and universities spend a fortune providing lectures to under a hundred students at any one time. Even some of the better learning institutions have not found a way to capture that knowledge on video so that it can not only be viewed again later but also used for distance learning. I'm surprised this isn't being given a higher priority. Techsmith certainly have worked out a lot of answers, focussing on keeping capture as simple as possible. Yes you can capture a screen with a standard keyboard action. But you can't manipulate it as easily without SnagIt. Cheap program that's saved me hours making Powerpoints or Keynotes.
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Always interested in constructive feedback.