Monday, February 13, 2012

Knighted by Microsoft

So here's the scenario. Two things happen at the same time. Microsoft Outlook 2010 corrupts a .pst file and a hard-drive decides to fail at the same time. Having done back-ups, only a little data is lost - it's just the hassle of reinstalling programs again. Until we come to the upgrade Microsoft Outlook 2010, which I ordered on line in 2009. The confirmation mail is in the file that corrupted. Wrote to Microsoft in the Netherlands. Got an email back which did a great job at butchering the English language. Tried the numbers given in the email. I get into automation tree hell. Can you get the activation code or licence from examining the back-up copy of Outlook 2010? No. So Outlook 2007, no upgrade for you.

Meanwhile Microsoft India has been hacked and we're hours away from a major Microsoft Security Update. We certainly live in interesting times.

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