Friday, December 16, 2011

Tele2: Not sheep at all

Tele-2 promotes itself as being "cheap" or the black "cheap of the family" with its commercials in the Netherlands. Have never had to deal with them until then took over what was the one of the best hosting services in the Netherlands - Vuurwerk (Fireworks). Now, all they have done is send me a bill for an .org domain name for 50 Euro a year.

Having spotted this ridiculous figure when going through some admin, I then discovered that I can't cancel until October 12th next year. As with a modern teleco, you can only cancel in writing by sending a letter in the post or scanning a PDF. It's taken them a month to get back with a straight answer, so my conclusion is these guys are crap not cheap. I'd better not link to them in case others fall into the admin trap. There is some light - I hope that a new Dutch law effective December 1st makes this kind of silent extension of contracts illegal.
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